How to Avoid Getting Caught Up in ‘Air Rage’

The passenger fistfights seen on viral videos aren’t inevitable. Here are the warning signs and tips on how to dial down the tension.

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Help! Ryanair Won’t Send Flight Compensation to a U.S. Bank Account

After being grounded for 12 hours in Berlin, a mother and daughter were owed both compensation and a rebooked flight. All they got were nonsensical responses from customer service.

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