Starbucks Profit Drops, but Leaders Say Turnaround Is Working

Profit fell 50 percent in the quarter, and the company said one reason was its hiring of additional workers to help its turnaround strategy.

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Forced Labor Taints Brazilian Coffee, Say Complaints to U.S. Authorities

Two legal actions seeking U.S. government intervention say that some of the coffee bought by major American retailers is harvested in conditions that amount to slavery.

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Jury Awards $50 Million to California Man Burned by Starbucks Tea

Michael Garcia, 30, underwent skin grafts on his genitals after a hot tea spilled on him in a Starbucks drive-through in 2020, his lawyers said.

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Where Have All the ‘Third Places’ Gone?

The term, coined by a sociologist in the 1980s, refers to informal public spaces where people can linger — and some say they’re disappearing.

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Starbucks to Lay Off 1,100 Corporate Workers

The jobs cuts, which will affect about 7 percent of the chain’s non-retail staff, are part of its new chief executive’s plan to win back customers.

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Starbucks and Workers United Union Agree to Contract Mediation

A labor agreement, covering more than 500 U.S. stores, would be the company’s first. Talks stalled last year over wages.

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Starbucks Reverses Its Open-Door Policy for Bathroom Use and Lounging

Starbucks said visitors to the coffee shops would be required to buy something in order to use the restroom or stay in the store, as the company’s new chief executive responded to a decline in sales.

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More Starbucks Store Workers Will Join Strike for Final Day

The walkout began Friday at stores in the Los Angeles, Seattle and Chicago areas and will end on Tuesday.

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Starbucks Workers Say They Will Begin a Strike in 3 Cities on Friday

The planned walkout in Los Angeles, Chicago and Seattle comes after talks between the company and the workers’ union failed to produce an agreement on raises.

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Starbucks’ China Problem: Coffee Drinkers Want More for Less

For years, Starbucks was the dominant coffee chain in China. Now rivals offering local flavors and cheaper prices are crushing the company’s bottom line in its second-largest market.

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